patient information

Our Fees and Pricing info

This is not a bulk-billing practice, so there are out of pocket expenses. Full payment is required at the time of consultation or by prior arrangement. Electronic payments by EFTPOS, credit card or Direct Deposit are preferred.

Medicare rebates are available to eligible patients. Current and Valid referrals are essential to enable claiming and to give the specialist as much information as possible to help you with your medical care. DVA rates and Workcover are also available to patients with appropriate approvals.

The fees cover the cost of the consultation and producing a detailed letter of advice to you and your referring doctor.

We provide “No Gap” care for patients in-hospital, so you will not have any extra expenses if your Health Fund approves your care in hospital.

Fee structure for Toowoomba Endocrine Diabetes (TED) 
Effective 1 March 2024
Payment on or before the day of service required. No Cheques please. EFTPOS Payments preferred. 
Pensioner Concession Card holders receive 25% discount. Health care cards and other concession cards are not accepted.
Consultation Type Consultation Fee Pension Card Holder Fee Medicare Item number Medicare Rebate 
(What you get back)
New Patient New Patient – Initial Consultation $430.00 $322.50 110 / 91822 $143.35
New Patient – Complex Presentation $470.00 $352.50 132 / 92422 $250.65
Review Patient Review Patient – Consultation $210.00 $157.50 116 / 91825 $71.70
Review Patient – Complex Presentation $260.00 $195.00 133 / 92423 $125.55
Review Patient – Phone Review (Minor) Bulk Billed * Bulk Billed * 91836 Not applicable
* Patients must be Medicare eligible to receive Medicare rebates. If ineligible $40.85 Fee applies to Phone reviews.
Diabetes Educator Diabetes Educator Consultation $125.00 $93.75 10951 / 93000
81305 / 93048
$58.30
Phone Consultation Bulk Billed ** Bulk Billed ** 93013 / 93061 Not applicable
** Must have GP Management Plan (GPMP) with available medicare funded sessions or Medicare rebate will not be available. 
Private Fee of $58.30 applies for CDE phone calls without a GPMP.
Prescription Repeat prescription (Outside of consultation)
Please see you GP for repeat prescriptions
$75.00 $75.00 na $0.00
Fail to Attend Fee Fail to Attend Fee – Applied to account.
Must be paid before subsequent appointments are made.
$110.00 $110.00 na $0.00
Fee structure for Toowoomba Endocrine Diabetes (TED) 
Effective 1 March 2023
Payment on or before the day of service required. No Cheques please. EFTPOS Payments preferred. 
Pensioner Concession Card holders receive 25% discount. Health care cards and other concession cards are not accepted.
Consultation TypeConsultation FeeMedicare Rebate 
(What you get back)
New PatientNew Patient – Initial Consultation$420.00$143.35
New Patient – Complex Presentation$450.00$250.65
Review PatientReview Patient – Consultation$200.00$71.70
Review Patient – Complex Presentation$250.00$125.55
Review Patient – Phone Review (Minor)Bulk Billed *Not applicable
* Patients must be Medicare eligible to receive Medicare rebates. If ineligible $40.85 Fee applies to Phone reviews.
Diabetes EducatorDiabetes Educator Consultation$125.00$58.30
Phone ConsultationBulk Billed **Not applicable
** Must have GP Management Plan (GPMP) with available medicare funded sessions or Medicare rebate will not be available.
Private Fee of $58.30 applies for CDE phone calls without a GPMP.
PrescriptionRepeat prescription (Outside of consultation)$45.00 
Fail to Attend FeeFail to Attend Fee – Applied to account.
Must be paid before subsequent appointments are made.
$110.00 

Cancellation

We understand that there may be unforeseen circumstances. Cancellations must be made in advance via telephone or email. A cancellation fee may apply if the appointment is not cancelled in advance.

Repeat Prescriptions

If you require a repeat script, it is recommended you make an appointment to see your regular GP. You are encouraged to regularly see your GP in between specialist appointments.

If you are unable to see your GP, a repeat script can be requested by telephone at a fee of $75.00. Please allow at least 24 hours for requests to be processed.

TED

FAQs - Frequently Asked Questions

  • Once your GP sends the referral, a member of our expert team will call you to arrange a date and time for your first appointment
  • If you do not have a referral, you can still make an appointment by emailing or calling us. If you then get a referral from your GP before the appointment, you can claim the Medicare rebate.
  • Appointment times can vary, but new appointments usually take between 45 minutes and an hour or more. This will depend on the medical condition.  Review appointments will usually take 20 – 30 minutes.  
  • We recommend that you arrive 10 – 15 minutes before your appointment time. 

To streamline your first appointment, please bring the following to your appointment:

  • A list of your medications 
  • A list of questions
  • A copy of any recent blood tests or scans
  • Patient Travel Subsidy Scheme (PTSS) forms if you are travelling
  • A support person if needed to help you remember what is said

To streamline your first appointment, please bring the following to your appointment:

  • A list of your medications 
  • A list of questions
  • A copy of any recent blood tests or scans
  • Your continuous glucose monitor or recent pump upload
  • A record of your blood glucose levels for the past 2 weeks 
  • Drivers license forms from Queensland Transport if needed
  • Patient Travel Subsidy Scheme (PTSS) forms if you are travelling
  • A support person if needed to help you remember what is said
  • You will need a referral if you wish to claim a Medicare rebate for your appointment.  
  • A referral from your GP is valid for 12 months and a specialist referral is valid for 3 months

Toowoomba Endocrine and Diabetes is a private practice and charges a fee above the Medicare rebate. See “Fees” section

Yes, we offer a pensioner discount of 25% for pension card holders.  This does not include Healthcare Card holders.

No, we do not bulk bill.  Toowoomba Endocrine and Diabetes is a private practice.

  • No.  Private health insurance only covers medical specialists when you are an inpatient in hospital. Outpatient services, such as attending private rooms of specialists are not covered by your health insurance. 
  • The exceptions to this include DVA and international medical insurance, which will cover outpatient consultations. For international patients, full payment is required at time of consultation and an invoice will be created for you to submit to the insurer.

Yes.  Telehealth consultations are available to patients living remotely and if you or your family are unwell and cannot attend your appointment. A Medicare rebate is currently available for telehealth consultations.

  • If you are unable to attend the clinic for your appointment, arrangements can be made to convert the appointment to a Telehealth review.  
  • In between appointments, email can be used to update the doctor and make minor changes to your medications. Face to face, or telehealth appointments are a more effective, safer way to review your medical condition.
  • Only in exceptional circumstances.  If you require a repeat script, it is recommended you make an appointment to see your regular GP. You are encouraged to regularly see your GP in between specialist appointments. 
  • If you are unable to see your GP, a repeat script can be requested by telephone at a fee of $45.  Please allow at least 24 hours for requests to be processed.

Yes, there is on-site parking at the Toowoomba Specialist Centre, via the Curzon Street entrance through the boom gate. 

Your first visit

These FAQs will help to make your first appointment with us as smooth as possible.

  • Appointment times can vary, but new appointments usually take between 45 minutes and an hour or more. This will depend on the medical condition.  Review appointments will usually take 20 – 30 minutes.  
  • We recommend that you arrive 10 – 15 minutes before your appointment time. 

To streamline your first appointment, please bring the following to your appointment:

  • A list of your medications 
  • A list of questions
  • A copy of any recent blood tests or scans
  • Patient Travel Subsidy Scheme (PTSS) forms if you are travelling
  • A support person if needed to help you remember what is said

To streamline your first appointment, please bring the following to your appointment:

  • A list of your medications 
  • A list of questions
  • A copy of any recent blood tests or scans
  • Your continuous glucose monitor or recent pump upload
  • A record of your blood glucose levels for the past 2 weeks 
  • Drivers license forms from Queensland Transport if needed
  • Patient Travel Subsidy Scheme (PTSS) forms if you are travelling
  • A support person if needed to help you remember what is said
  • You will need a referral if you wish to claim a Medicare rebate for your appointment.  
  • A referral from your GP is valid for 12 months and a specialist referral is valid for 3 months

There is on-site car parking at the Toowoomba Specialist Centre. Enter via the Curzon Street entrance through the boom gate.

We strive to keep on time but can sometimes get caught up. You will never wait more than 15 minutes if we are running late. To help with this, please aim to arrive 10 – 15 minutes before your appointment time.